Free Shipping Above Rs.5000
Customer Service: 021-34550490
3 Day Warranty On All Products
Guaranteed 100% Genuine Brands
Currently we only ship to locations within Pakistan. However, you can place your orders from anywhere in the world.
Product availability for per-order depends mainly on the vendors. If the option is available, it will clearly be mentioned on the product screen, and also advertised on the website and through the Facebook and Twitter pages.
Yes, you can have your orders delivered to any address in Pakistan, which may be different than the billing address. At the time of placing the order, you are asked for a billing address and a shipping address. You can also have more than one shipping address for your account.
When you purchase any product from our website you are guaranteed the highest quality after sales support. Warranties for products differ based on their respective vendors.
The prices are inclusive of all applicable taxes and duties.
Products available on Hitmobile.pk are directly from the vendors’ virtual shops. These vendors are the official distributors / manufacturers of the brands and products displayed on Hitmobile.pk, and they carry their own returns procedures. In general though, returns are available where products do not match their specifications, or are found defective or faulty during use.
Hitmobile.pk is committed to providing you access to original productsd, there is no room for counterfeit or replica products on Hitmobile.pk We ensure that all products are sourced from original manufacturers and distributors, to give you the quality and promise you deserve.
Hitmobile.pk is committed to providing you access to original productsd, there is no room for counterfeit or replica products on Hitmobile.pk We ensure that all products are sourced from original manufacturers and distributors, to give you the quality and promise you deserve.
If you have already made the payment but have not received your package as yet, you may cancel your order by calling our Call Center or by emailing us at [email protected]
Once your shopping cart has all the items that you wish to purchased, it’s time to checkout by making payments and entering your delivery address. This is made much easier if you’ve already registered with Hitmobile.pk You’ll be asked to enter information for:
Each option will have its cost to you next to it so that you can select what works best for you. You can also add notes or comments to your order, such as "deliver between 10am and 2pm" which will be read by courier service. Click Continue to proceed to Payment Options.
Once the items you wish to purchase have been added to your cart, follow the steps below to use Cash at Express Center to make your payment:
Once you have made your payment, the our representative will give you your transaction receipt.
Once all items you wish to purchase have been added to your cart, follow the steps below to pay with cash.
Please note down your Order Number which will be provided to you at the Thank You screen.
Once you have found the product you want, it’s time to place your order! There are three ways you can place your order:
When ordering through the product screen you can enter the quantity of products that you want in the quantity field and click ‘Add to Cart’. This way, you can purchase 2 or 3 pieces of the same product without repeating the process!
Clicking on the ‘Add to Cart’ button will take you to your Shopping Cart screen where you’ll see a list of the products you’ve selected, the priced, quantity, subtotals and grand total. Once you’ve added all products into your shopping cart click the ‘Proceed to Checkout’ to complete your shopping.
On the categories screen, there’s an option to add to cart which you can use if you already know the details of the product.
When you place your mouse over a product in the category viewd, you’ll get the Quick View option. By clicking it, you will get a summary of the product including Priced, Availability, and a Quick Overview. You will also have an option to ‘Add to Cart’ if you wish to purchase the product.
Registering with Hitmobile.pk is easy. You can either
The product warranty claims / service center will determine the appropriate processed, in which cases the product may be either fixed or replaced, as determined by the vendor.
We research and identify the vendors of each product from the regional and global headquarters for each brand and company. This way we can guarantee that they are the original product distributors in Pakistan.
If you cancel your order before it was delivered, you will be refunded by receiving credits on your Hit Mobile account which you can use to make future purchases.
If you would prefer to be reimbursed via cheque, you may request the same by calling our Call Center or email us at [email protected] hitmobile.pk You should receive the cheque within 2 – 3 weeks of your request.
All warranty claims will be dealt with the vendor directly at their respective service centers. However, in the case of a warranty claim, Hitmobile.pk can help you with the following:
Our Customer Service representatives can help you identify the warranty claim as well as direct you to the location of the vendor’s service center. Our Customer Service representatives will also guide you as to what steps you need to take in order to claim your product’s warranty.
One of our representatives can pick up the product from your premises and deliver it to the vendor’s service center. In this case a service charge may be applicable at the time of pick up.
It should be noted that none of our staff (coordinators or couriers) are responsible for checking the product for warranty verification purposes at any time. Their responsibility is only to provide you information or pick up the product from your premises and deliver it to the respective vendor’s service center.
After placing your order, you have a maximum of 5 days to make the payment. If the payment is not made within this span of timed, your order will be cancelled automatically.
Generally, all shipments will be delivered between 11am and 8pm between Mondays and Saturdays. If you are not available, you may be contacted by our representative to determine the next possible time to visited, or to whom the order can be handed over in your absence.
No problem. In case you don’t receive your ordered, or your order is shipped to the wrong addressed, you may register a complaint with our email us at [email protected]
Product inventory is maintained by the vendor of the product, if a product runs out, it will either not be visible on the website or it will be marked as "Out of Stock". An estimated lead time for order fulfillment will be informed upon inquiry.
The Account Dashboard is the central information hub for all your activity on Hitmobile.pk You can:
The delivery time frame is between 2 days and up to 5 days, depending on the size and availability of the product nearest to you.
Orders are processed before 2 p.m. on a work day and are generally scheduled for delivery the following work day, except:
Deals and promotions will be advertised on Hitmobile.pk products regularly on the website and through our Facebook and Twitter Pages & along with other on-ground and media activities.
The warranty information for each product is available in its product description on the Hit Mobile website. In the case a product does not come with a warranty from the official distributors, this will also be clearly stated in the "Additional Information" on the product page.
When placing your ordered, you will be asked to enter your complete address under the ‘Billing Information’tab. At the bottom of this screen, there will be two options:
By selecting "Ship to this address", the package will be delivered to the address you first entered. If you select the "Ship to different address" you will be asked to provide the address you wish the package to be shipped to.
Current, we only ship to locations in Pakistan, however you can place the orders for the products from anywhere around the world, to be delivered in Pakistan.
Our first floor features all mobile devices sale in Pakistan.
Updating your account will help us identify the right products that you may be interested in. Also, but keeping all your information up to date you won’t have to re-enter your details when shopping on lined, making the process easier.